Refund policy
We want you to feel confident every time you represent La Escuela de Rap Cubano.
If you're not satisfied with your purchase, you may request a return within 14 days of delivery.
Eligibility for returns:
- Item must be unused and in original condition
- Must be returned in original packaging
- Proof of purchase is required
Non-returnable items:
- Worn or used hats
- Items damaged due to misuse
Refunds:
Once your return is received and inspected, we will notify you.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Return shipping:
Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.